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Anita Dugan's Story

Tell us a little bit about yourself. What you do in the hospital? How long have you worked here?
I have worked for Lawrence Memorial for 27 years

Why did you choose to be a part of the School At Work program?
I had applied for other jobs in the past, but I wasn’t qualified. I was ready for a change and needed SAW to give me the confidence to take the next steps in continuing my education.

What do you think about learning at work with your co-workers?
Everyone helped everyone. The support was great.

How has School at Work helped you in your work at the hospital?
The SAW program has helped me improve my customer service; my current position is very service-oriented.
Have you made a job change or education decision since you began the SAW program? If so, tell us about that. How has SAW prepared you for your new responsibilities
I made a decision to enroll in the coding program after I graduated from SAW.

Tell us about your career and learning plans…. What job would you like to have in 1-3 years? Do you see yourself continuing your education?
The CLP helped me define my goals and work through financing and time constraints. In the next year, I see myself in a medical billing and coding position..

What would you say to someone who is considering taking the class for the first time?
SAW gives you the opportunity to see where you might succeed. I was out of school for over 20 years. This was the confidence booster that let me know I could move forward.


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