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  1. What has changed in the curriculum?

    • See the SAW 1.0/SAW 2.0 Comparison

    • Applies accelerated learning principals to maximize knowledge retention.  Strategically placed activities designed to engage multiple senses and create an active learning environment

    • Designed to support HCAHPS and Joint Commission Patient Safety goals

    • Coach-led review of homework in Week 2 sessions (in computer lab)

    • Updated CLP; more integrated into program

    • New Knowledge Mastery Certificate available to graduates who score at least 80% on post-assessment

  2. Why are you updating SAW now?

    • Five years of excellent customer suggestions and the need to address the importance of HCAPHS standards and Joint Commission Patient Safety goals were driving motivators in updating the SAW curriculum now.

    • The most common constraint for organizations who want to implement SW is related to the availability of a qualified person to serve as Coach. By reducing the time commitment from 9 months to 6 months; we are alleviating some of the resource concern.

  3. Why were the Anatomy & Physiology modules removed?

    • One of the target objectives for 2.0 was to reduce the 8-9 month program length due to a commonly heard constraint: Coach resource limitations. Upon further reflection, we didn’t feel that A&P were directly supporting the target outcomes for SAW: increased engagement; preparation for college enrollment; and advancement to another position. Removing them reduced program length by 1 month. Our plan is to still include the A&P modules in ECHO.

  4. When will I have to start using School at Work 2.0? Am I required to do my next class using the new SAW program?

    • The new product will be available to begin classes on September 13, 2010.  SAW 2.0 is 6 months in duration, so September classes will finish in March 2011.

    • No, you are not required to do your next class using 2.0.  Catalyst Learning will support the current product (1.0) through classes ending no later than December 15, 2011.  This means that classes using the current product must begin no later than March 1, 2011.

  5. When does the current SAW product expire?

    • Catalyst Learning will support the current product through classes ending December 15, 2011.  This means that classes using the current product must begin no later than March 1, 2011.

  6. What happens with the SAW materials I currently have on the shelf?

    • Customers may use current product through classes beginning March 1, 2011, so if you’d like to stay with Version 1.0, begin now to plan for that.

    • If you would like to convert to the new product, you may send the complete student packages that you have on the shelf back to CLC for exchange. CLC will offer an exchange on packages up to the number of Version 2.0 Student Packages being purchased. A restocking fee will apply for returned materials.  Contact your Client Relations Representative to discuss.

  7. What kind of training will you offer on the new product? What is the cost?

    • Coach training will give new and renewal coaches a chance to work with the new material, have a hands-on, online experience, and learn about facilitating classes using the 2.0 system. The cost is $495 which includes lunch and dinner on the first day and lunch on the second day.

    • Coach Training sessions will be held on: Session 1 (July 22 and 23) and Session 2 (August 19 and 20)

  8. Can I reuse the coach materials that I have now?

    • No, you can’t use the current materials for SAW 2.0 as there will be new Coach Materials to accompany the revised product.  You may continue to use your current Coach Materials through SAW 1.0 classes beginning no later than March 1, 2011.

    • Please contact your CLC representative for full pricing info for SAW 2.0 materials.

  9. Will this revision affect my ECHO classes?

    • ECHO is also being revised.  At this time, we expect to have ECHO ready for shipment in December 2010, with classes able to begin in March 2011.  We’ll be able to make a firm commitment to the ECHO start date in late July.

    • Current ECHO materials may be only be used through March 30, 2011.  This means that ECHO classes must begin no later than September 1, 2010.

  10. Will the revised class still include DVD, online, and workbook components?

    • Yes, the revised product will continue to use a blended learning curriculum using these 3 main components.

  11. How will the DVD change?

    • New instructors; all new video-based lessons

    • DVD (and computer lab sessions) will require a full 2 hours of class time

    • There will be more coach –led class interaction during the DVD session

    • Content has a stronger patient satisfaction and safety focus

  12. How will the materials change?

    • All new workbooks

    • Coach items will be updated – combined Facilitator Guide/Workbook; Facilitator Guide for online sessions

  13. When am I going to receive the new materials?

    • Materials will be shipped in two phases, beginning at the end of June and running through October.

  14. Can I reuse any of the recruiting items that I have now?

    • Posters and Table Tents can continue to be used

    • New tri-fold brochures and recruiting DVD will be provided. View PDF of tri-fold.
 
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