Return on Investment

Return on Investment (ROI)

"Many of our SAW graduates were CNAs who have since earned their LVN degree… SAW is a positive experience that elevates Associates’ dedication to CHRISTUS St. Michael while increasing their understanding of the individual part they can play in the delivery of excellent patient care."

-- Chris Karam, CEO
CHRISTUS St. Michael Health System
Texarkana, TX

Enhancing Patient and Nurse Satisfaction

Since 2004, Catalyst Learning Company (CLC)* has conducted research to help healthcare employers quantify the value of investing in the development of entry-level employees. The 2009 study focuses on the impact of SAW/ECHO on patient satisfaction and was designed to measure improvements in behaviors such as communication with clinical staff and contribution to a positive environment. As illustrated, the majority of Nursing and Clinical respondents feel SAW/ECHO positively impact key behaviors that increase patient and nursing satisfaction.

ROI09_chart

RETURN ON INVESTMENT (ROI) STUDY

Each year, CLC selects a research theme that corresponds to industry needs. Previous studies have focused on issues such as turnover cost, employee engagement, and upward mobility. As illustrated in the graph from the 2008 study, SAW/ECHO grads are more highly engaged and possess an intent to stay that surpasses national normatives.

ROI08 Chart

View prior studies

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