Return on Investment

Return on Investment (ROI)

"Many of our SAW graduates were CNAs who have since earned their LVN degree… SAW is a positive experience that elevates Associates’ dedication to CHRISTUS St. Michael while increasing their understanding of the individual part they can play in the delivery of excellent patient care."

-- Chris Karam, CEO
CHRISTUS St. Michael Health System
Texarkana, TX

Enhancing Patient and Nurse Satisfaction

Since 2004, Catalyst Learning Company (CLC)* has conducted research to help healthcare employers quantify the value of investing in the development of entry-level employees. A recent study focuses on the impact of SAW/ECHO on patient satisfaction and was designed to measure improvements in behaviors such as communication with clinical staff and contribution to a positive environment. As illustrated, the majority of Nursing and Clinical respondents feel SAW/ECHO positively impact key behaviors that increase patient and nursing satisfaction.

ROI09_chart

RETURN ON INVESTMENT (ROI) STUDY

Each year, CLC selects a research theme that corresponds to industry needs. Previous studies have focused on issues such as turnover cost, employee engagement, and upward mobility. As illustrated in the graph, SAW/ECHO grads are more highly engaged and possess an intent to stay that surpasses national normatives.

ROI08 Chart

View prior studies

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