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Increase Patient Satisfaction and support HCAHPS ratings/Joint Commission Safety goals. Students gain:
- Self confidence that translates to a higher level of organizational performance.
- Effective communication and grammar skills that impact a patient’s perception of care.
- Knowledge about principals of patient satisfaction and safety. Content includes: improved accuracy of patient identification; improved effectiveness of communication between caregivers; and improved recognition and response to changes in a patient’s condition
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Increase Nurse Satisfaction
- In a recent study
Nursing/Clinical supervisors rated SAW’s impact on nurse satisfaction and reported improved willingness to collaborate with others to produce better patient outcomes.
- SAW students gain increased understanding that all departments impact a patient’s perception of the hospital
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Increase Employee Engagement
- Boost employee morale and loyalty: Annual RoI studies show that employees feel the hospital (and management) really cares about them and their future.
- Improve performance and productivity in current position: Supervisor feedback shows improvement in a variety of job indicators.
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“Grow from Within”. SAW is used:
- To build a pipeline to fill future critical needs by increasing the number of internal promotions, especially into nursing and allied health positions.
- To prepare students for job advancement by coaching them on time and stress management, as well as concentration techniques.
- As “college prep”. SAW students need a “bridge” before entering local community college certificate and degree programs. 33% of SAW students enroll in continuing education within 90 days of completing School At Work.
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Diversify clinical and management staff. A number of hospitals wish to have a caregiver workforce which mirrors their patient population. SAW classes are typically 65-70% ethnically diverse. For organizations looking to increase the number of minority employees in clinical and management positions, SAW is a way to identify and propel high-potential employees. |
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Reduce turnover. This “hard dollar” benefit is the easiest to quantify and the most compelling for financially-oriented organizations. RoI studies have demonstrated 8-23% higher retention in SAW students than category average. |
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View the complete report. (PDF)
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Christus St. Michael Students Tour the Bronch Lab
Texarkana, TX
